How to remove the restriction of "You can only send messages to mutual contacts" in Telegram

Telegram is one of the most widely used instant messaging softwares in the world and an important tool for many companies to conduct overseas business. However, many companies will encounter a problem when using Telegram to conduct business - "Sorry, you can only send messages to two-way contacts at present". This restriction means that users can only chat privately with users who have been added as contacts, which will undoubtedly affect the company's external business expansion. This article will introduce in detail three methods and detailed steps to remove Telegram's two-way restriction of Telegram to help companies remove the two-way restriction.

What is Telegram two-way limit?

Telegram's two-way restriction means that users can only send messages to users who have added each other as contacts on the Telegram platform. Even if both parties are in the same group or know each other's TG number, as long as the two parties are not friends with each other, messages cannot be sent.

Why is there a two-way restriction?

In order to prevent users from being harassed by spam messages, Telegram has restricted Telegram accounts that frequently send spam messages, abuse the group chat invitation function, and frequently send messages to unadded friends. However, some domestic mobile phones have been restricted without doing anything. This is because Telegram has large restrictions on domestic mobile phones. Many people who register Telegram accounts with +86 mobile phone numbers will basically encounter this problem.

How to remove the two-way restriction on Telegram?

1. Add a Telegram bot

The official way given by Telegram to lift Telegram's two-way restrictions is to file an appeal through Telegram's official robot @SpamBot.

(1) Open a chat window with @SpamBot (two ways)

① In the "Can only send messages to two-way contacts" window, click "More information" to enter

② Enter "@SpamBot" in the search box and select the account with a blue checkmark behind it.

Attention! Be sure to look for official robot accounts with blue checkmarks! There are many fake SpamBot accounts, and your account will be stolen if you click on them!

(2) After entering the chat window with @SpamBot, have the following conversation.

①Click "START"

②After the robot responds, click “Submit a complaint” in the pop-up window.

③Click "No, I'll never do any of this!"

④Finally, enter this sentence in the dialog box, "I don't know. I think nothing went wrong. But I am unable to send any message to anyone." (You can directly copy and paste it into Telegram to send)

After doing this, the appeal step is completed. However, the time to lift the two-way restriction on Telegram varies from person to person. It may take from half an hour to a few days. You can try to send messages normally after a while. If the two-way restriction is still not lifted, you can appeal again after one or two days.

2. Send an email to Telegram to apply for unblocking

However, if your account has violated the rules many times, the time of Telegram's two-way restriction will be longer. The restriction cannot be lifted through SpamBot alone. You can only see the time of lifting the restriction (the specific operation is the same as the above steps, and the last information of SpamBot will show the unblocking time). If you need to completely unblock your account, you need to send an email to Telegram to apply for unblocking.

For specific unblocking tutorials, please refer to this article: Telegram account shows as banned? This unblocking appeal tutorial can help you (salesmartly.com)

3. Register a Telegram account using a foreign mobile phone number

If the two-way restrictions cannot be lifted after trying the above operations, it is recommended that the company use the code receiving platform to obtain a foreign IP mobile phone number and re-register a Telegram account to conduct business.

How to avoid Telegram two-way restrictions?

In practice, users may sometimes be subject to official communication restrictions due to violations of platform regulations, which prevents them from communicating directly with other users. Or they may want to establish connections with potential customers, but find that these customers are also subject to two-way restrictions for specific reasons, making it impossible to establish connections with them.

To solve this problem, we can directly create a Telegram robot. These robots act as intermediaries, directly bypassing the restrictions of Telegram personal accounts, allowing restricted users to pass messages to each other through Telegram robots. Therefore, the concept of two-way robots has gradually become popular, allowing both parties to communicate even under two-way restrictions.

How to create a Telegram two-way bot?

1. Search for BotFather in Telegram, which is Telegram’s official robot creation channel, and then click start.

2. Then follow the instructions above to create your robot:

First, enter /newbot to start it, then after receiving the following message, enter the name of your robot according to the instructions.

3. Then you must set a username for the bot. The username needs to end with bot, such as SaleSmartlyofficial_bot.

When you create it successfully, it will send you a congratulatory message containing the robot's unique link and HTTP API.

Note: HTTP A PI Token is the key for the robot to communicate with the Telegram system. Be sure to keep it safe!

How to use Telegram two-way robot?

Since Telegram robots themselves cannot chat directly on the Telegram platform, they need to use external chat software to achieve complete interaction. So in order for this two-way robot to be able to effectively communicate and interact with customers, we need to integrate them into SaleSmartly.

1. First you need to add your robot name to your personal account profile

2. Open SaleSmartly-[Integration]-Telegram Bot, click Add Device, and then copy the HTTP API you just obtained to the [Telegram Bot Token] location.

3. If you already have a bot, you can go back to BotFather in Telegram and send /mybots to find your HTTP API token.

4. After the binding is successful, the messages sent by customers to the Telegram robot can be seen and responded to in the SaleSmartly backend. This will successfully bypass the two-way restrictions and enable normal conversations with every Telegram user.

How to Remove the Restriction of "You Can Only Send Messages to Mutual Contacts" On Telegram