Enhancing Conversational Commerce: SaleSmartly Now Offers Free Real-Time Translation!

The popularity and application of messaging apps have long surpassed that of traditional social media.

From young children to the elderly, nearly everyone uses mobile messaging to communicate. The familiarity and ease of use that messaging offers set it apart from other forms of communication and are key factors behind its widespread adoption and success.

Today, platforms like WeChat, WhatsApp, and Facebook Messenger have all made significant strides in integrating messaging with business interactions. Meanwhile, Slack has pioneered a structured group chat environment tailored for professional communication. These advancements clearly indicate that the future of business communication is moving toward conversational commerce.

The Challenges of Conversational Commerce

While conversational commerce offers businesses the opportunity to deliver personalized customer experiences, it also comes with its own set of challenges—one of the biggest being managing multiple messaging channels effectively.

Fortunately, the solution is clear: SaleSmartly serves as a unified messaging platform, integrating web widgets, Facebook, WhatsApp, and other major social channels. No matter which messaging app a customer prefers, businesses can ensure a seamless and consistent support experience.

However, one fundamental yet often overlooked challenge remains: language barriers in international communication.

For cross-border e-commerce, customers may come from various regions and speak different languages. Communicating with them in their native language not only helps uncover their true needs but also significantly boosts conversion rates.

This makes multilingual communication a critical factor for success.

Compared to the charges of some automatic translation tools on the market, SaleSmartly's translation pricing is already very affordable. On this basis, SaleSmartly has been upgraded again, and you can use the real-time translation for free using the desktop application ! It saves money and is convenient! You no longer have to worry about not having enough words to translate!

After turning on desktop translation, the number of translated characters will no longer be deducted

Enable Free Real-Time Translation on the SaleSmartly Desktop App

1. Download the app

Find the client installation package from the official website or SaleSmartly system, download and install it. And there are two kinds of way:

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2. Enable local translation

Open the SaleSmartly app, find SaleSmartly in the hidden icons in the computer status bar, right-click, find [Local Translation] and turn it on.

3. Use real-time translation for free

Real-time translation of the language you are chatting with customers will no longer deduct the translated characters.

Seamless Global Communication with SaleSmartly

Implementing a conversational support strategy may seem challenging, but with SaleSmartly, these challenges become nearly nonexistent.

As cross-border e-commerce continues to evolve, SaleSmartly remains committed to empowering businesses with innovative solutions. We continuously enhance our platform to help brands expand globally with ease.

Want to start your free trial? Click the link below to get started immediately!

Note: This feature is only available on desktop versions and needs to be enabled in an external network environment.