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Connect customers through multiple channels to drive growth

Multi-channel

Trusted by 10,000+ companies and empower your business development

Connect with customers your way with AI-powered omnichannel solutions

Centralize all your multi-channel messages in one place

Sell, market, and provide support across live chat, WhatsApp, Facebook Messenger, Instagram, TikTok, Telegram, LINE, Email, VKontakte, and WeChat for a unified experience.

Deliver customer support in seconds

Ditch the grunt work and handle customer support in seconds. Slash response times and boost efficiency by automating repetitive tasks. Work smarter, free up your time, and focus on growing your business.

Streamlined communication for efficient teamwork

Bring all your messaging channels into one one place. With automated chat routing and internal task assignment, your team can collaborate seamlessly and stay on top of every conversation.

Centralize, organize, and analyze all your customer information

Build a comprehensive customer database, track every interaction and browsing history, and keep your data synced across all systems.

Track key metrics, spot trends and act faster

Visualize connections across queries, channels, customers, products, and sales with interactive dashboards, turning raw data into actionable, shareable insights.

Break language barriers, connect globally

With real-time translation, communicate effortlessly and unlock new international markets, no language skills required.

Empower Your Team and Elevate Your Sales with SaleSmartly

Boost your customer relationships with our WhatsApp integration

Deliver standout customer service and unlock sales opportunities on the world’s most loved messaging app, all from a single, unified dashboard.

Best customer service tool for Facebook Messenger

Centralize all your social media messages, connect multiple Facebook Pages in bulk, and automatically assign customer service agents, all while saving time and resources from one place.

The best customer communication platform for independent sellers

Leverage ready-made templates designed for diverse shopping scenarios. Create personalized shopping assistants to boost sales performance and enhance customer satisfaction effortlessly.

Optimise B2B sales funnel for maximum lead conversion

Build a comprehensive customer database, track every interaction and browsing history, and keep your data synced across all systems.

Deliver fast, accurate, and personalized service at every stage

From pre-sales inquiries, to sales and post-purchase support, provide quick, professional, and tailored assistance that meets customer needs and drives loyalty.

Enhance communication and boost sales through email

Streamline email interactions to strengthen client relationships, elevate your brand’s professionalism, and drive sales growth.

International authoritative certification

ISO 27001

ISO/IEC 27001 is currently a widely accepted and applied international information security management system certification standard. This standard takes risk management as its core and effectively ensures the continued operation of the organization's information security management system through regular risk assessment and corresponding control measures.

ISO 27701

ISO/IEC 27701 is a privacy extension to ISO/IEC 27001 Information Security Management and ISO/IEC 27002 Security Controls. It is an international body of management system standards that provides guidance on protecting personal privacy, including how organizations should manage personal information, and assists in demonstrating compliance with privacy regulations around the world.

CCRC

CCRC is China's leading cybersecurity review and certification agency, focusing on improving the information security and privacy protection level of domestic and foreign organizations. CCRC provides qualification evaluation and certification services for information security service agencies in accordance with national laws and regulations, national standards and technical specifications.

Hear Why Users Love

Discover how our customers have achieved success with SaleSmartly's exceptional solutions and hear their voices as they share their stories.

SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!
Emily Smith
Customer Relationship Manager
SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.
Sarah Johnson
Product Manager
For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!
David Williams
E-commerce Customer Service
SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.
Amy Turner
Chief Customer Officer

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