SaaS Customer Support

Deliver fast, accurate, and personalized service at every stage

From pre-sales inquiries, to sales and post-purchase support, provide quick, professional, and tailored assistance that meets customer needs and drives loyalty.

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10,000+ satisfied customers

Using SaleSmartly everyday and loving it!

80%

reduction in labor costs

95%

increase in customer satisfaction

50%

increase in conversion rate

Enhancing Support for Faster and Better Assistance

Close more deals with speed

Respond to website visitors in seconds to turn prospects into paying customers. See browsing history and past interactions to personalize replies.

All-in-one platform for sales, service & marketing

Manage emails, social media, and chat in a single workspace. Automatically assign conversations to the right team member based on expertise. Review full chat histories to maintain service standards.

Boost team productivity

Equip agents with customer data before conversations start. Categorize leads by behavior and link chats to browsing activity, allowing agents to quickly understand needs and respond more effectively.

Stay connected anytime, anywhere

Handle customer chats on iOS, Android, or WeChat Mini Programs with SaleSmartly. Get real-time alerts and reply on the go.

Empower Your Team and Elevate Your Sales with SaleSmartly

1 v 1 Guidance

Master SaleSmartly with dedicated 1 v 1 training from our technical experts. We’ll guide your team through hands-on product demos, ensuring rapid adoption and confident usage.

14/7 Technical Assistance

Count on round-the-clock support with 14-hour coverage, 7 days a week. Resolve technical challenges swiftly and keep your operations running smoothly at anytime time.

Online Help Center

Access our comprehensive help center to quickly learn, master, and troubleshoot SaleSmartly with ease. Overcome operational challenges independently and accelerate your success.

Hear Why Users Love

Discover how our customers have achieved success with SaleSmartly's exceptional solutions and hear their voices as they share their stories.

SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!
Emily Smith
Customer Relationship Manager
SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.
Sarah Johnson
Product Manager
For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!
David Williams
E-commerce Customer Service
SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.
Amy Turner
Chief Customer Officer